PRIVACY POLICY
Mirold Thorne LLC (hereinafter referred to as “we,” “us,” or “the Company”) values your privacy and is committed to protecting the personal information you provide when visiting and using this website. This Privacy Policy applies to the collection, use, storage, and sharing of information that occurs when you purchase products through this website. By using this website, you acknowledge that you have read this Privacy Policy.
- Information We Collect
When you visit this website, create an account, place an order, or contact us, we may collect the following information:
Personally Identifiable Information: Name, email address, phone number, and billing and shipping addresses.
Order Information: Items purchased, order numbers, transaction amounts, order history, and records of returns or exchanges.
Payment Information: Payment details and transaction status, which are processed by third-party payment service providers. We do not store full bank card information; the handling of such data depends on the specific payment service provider.
Device and Browsing Information: IP address, browser type, device information, pages visited, cookie data, and website usage records.
Customer Service Information: Inquiries, feedback, and related materials submitted by you via email or other customer service channels.
- How We Use Information
We may use the collected information for the following purposes:
Processing orders, collecting payments, managing deliveries, and handling return or exchange requests.
Sending you order confirmations, shipping notifications, and after-sales service information.
Responding to customer inquiries and improving your shopping experience.
Maintaining website security and preventing fraud, unauthorized transactions, or other illegal activities.
Analyzing website traffic to optimize product displays, website functionality, and service quality.
Sending promotional information, provided that such actions comply with legal requirements and necessary authorizations have been obtained.
- Cookies and Similar Technologies
This website may use cookies, pixel tags, and similar technologies to remember your shopping preferences, maintain your shopping cart, analyze website traffic, and improve website performance. You may manage or disable cookies through your browser settings; however, please note that doing so may affect certain website features. Where required by law, we will obtain the necessary consent in accordance with applicable regulations.
- Sharing of Personal Information
We do not sell your personal information as a commodity. To conduct our business, we may share relevant information with the following service providers, to the extent necessary:
Payment Service Providers: Used for processing payments, verifying transactions, and preventing fraud.
Logistics and Delivery Partners: Used for the transport of goods, order tracking, and delivery.
Website Hosting and Technical Service Providers: Used for website operations, data storage, maintenance, and security management.
Data Analytics and Marketing Service Providers: Used for website analytics and marketing activities, to the extent permitted by applicable law.
Legal and Regulatory Authorities: Information may be disclosed when required by law, in connection with judicial proceedings, or as necessary to protect our legal rights and interests.
The aforementioned third parties are required to process information in accordance with applicable laws and their respective service agreements. Some third parties may have their own independent privacy policies.
- Data Security and Retention
We implement reasonable technical and administrative measures to protect personal information against unauthorized access, disclosure, alteration, or loss. Please note, however, that no method of transmission over the internet or electronic storage is entirely secure.
We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, complete orders and provide after-sales services, comply with legal obligations, resolve disputes, and protect our legal rights and interests. The specific retention period is determined based on the type of information, business requirements, and applicable laws. Once information is no longer needed, it will be deleted, anonymized, or securely disposed of in accordance with applicable regulations.
- Your Privacy Rights
Depending on the laws applicable in your jurisdiction, you may have the following rights:
The right to request access to the personal information we hold about you.
The right to request the correction of inaccurate or incomplete information.
The right to request the deletion of your personal information, subject to legal requirements.
The right to request a portable copy of your personal information.
The right to opt out of certain types of targeted advertising, or the sale or sharing of your personal information (where applicable).
The right to withdraw previously given consent or to object to receiving certain marketing communications.
To exercise any of these rights, please submit a request using the contact information provided in this policy. We may need to verify your identity before processing your request, and we will respond within the timeframe stipulated by applicable law.
7. California Consumer Privacy Rights
If you are a California resident and applicable law applies, you may have rights under the California Consumer Privacy Act (CCPA, as amended) and other relevant privacy regulations. These include the right to know, the right to request deletion, the right to correct information, and, where applicable, the right to opt out of the sale or sharing of your personal information.
We will not discriminate against you for exercising your privacy rights as permitted by law. To submit a privacy request or inquire about how your personal information is handled, please contact us via the following email address:
- Children’s Privacy
This website is intended for a general consumer audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that such information has been collected without proper authorization, we will take reasonable steps to address the matter in accordance with applicable law.
- Links to Third-Party Websites
This website may contain links to third-party payment platforms, shipment tracking pages, or other external websites. We do not control how these third-party sites collect or use information; we recommend that you review the privacy policies of any such websites you visit.
- Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our business, adjustments to website functionality, or updates to laws and regulations. The revised version will be posted on this page, along with its effective date. For significant changes that require separate notification or consent under the law, we will take action in accordance with applicable requirements.
Thank you for trusting Mirold Thorne LLC. We remain committed to protecting your personal information and providing you with a safe and reliable shopping experience.