Mirold Thorne LLC is committed to providing reliable and convenient delivery services to our customers. This shipping policy applies to products purchased through this website. Currently, our delivery services are primarily available for addresses within the United States.

  1. Delivery Scope

We currently provide delivery services to valid shipping addresses within the United States. The specific areas eligible for delivery are determined by the address verification results displayed at the checkout page. We may be unable to fulfill orders for locations that are not currently covered by our delivery network.

  1. Order Processing Time

Order Processing Time: Once payment is successfully received and any necessary information verification is completed, it typically takes 1–3 business days to process, inspect, pack, and prepare your order for shipment.

Holiday/Special Period Arrangements: Order processing times may be extended during weekends, U.S. federal holidays, and promotional periods.

Order Confirmation: After an order is submitted, customers will receive an order confirmation. If necessary, we may contact customers via email to verify order details.

The timeframes mentioned above are estimates; they do not guarantee that an item will be dispatched on a specific date.

  1. Shipping Time

Once an order has been dispatched, standard delivery within the United States typically takes 3–7 business days. The total time from order submission to delivery is estimated at approximately 4–10 business days, depending on order processing progress, the delivery address, and carrier arrangements.

Deliveries may be delayed due to factors such as remote locations, severe weather, holidays, transportation disruptions, or other uncontrollable circumstances. Actual delivery times are subject to the logistics carrier’s operations.

  1. Logistics and Delivery Partners

To provide delivery services to our customers in the United States, we may utilize the following logistics providers, depending on the delivery region, package type, and carrier capacity:

USPS (United States Postal Service): Provides mail and package delivery services within the United States.

UPS (United Parcel Service): Provides package shipping, delivery, and logistics tracking services.

FedEx: Provides domestic package shipping and delivery services.

The specific carrier used will be determined by the logistics service assigned to your order. These companies are independent third-party logistics providers and are not subsidiaries of Mirold Thorne LLC. We reserve the right to adjust our choice of carriers based on operational requirements.

5. Shipping Costs and Related Charges

Applicable shipping costs for your items will be displayed at checkout. If your order qualifies for free shipping under our published terms, the relevant discount will be applied as shown at checkout.

We will not impose any additional charges on your order without proper disclosure. Applicable sales taxes and other legally required fees will be handled in accordance with relevant regulations.

  1. Shipment Tracking

Once your order has shipped, we will generally provide a tracking number or a link to track your package via email, provided such services are offered by the carrier. Please note that it may take some time for tracking information to update.

If tracking information remains unchanged for an extended period or if the estimated delivery date has passed, please contact us via our customer service email, and we will do our best to assist you.

  1. Delivery Address and Shipping Responsibility

When placing an order, please ensure that all information—including your full name, street address, apartment or unit number, city, state, postal code, and contact phone number—is accurate and complete.

If a delivery is delayed or returned due to an incorrect or incomplete address, or because necessary information was not provided in a timely manner, please contact us as soon as possible to discuss the next steps. Redelivery may incur additional costs, depending on the specific circumstances and applicable law.

  1. Shipment Delays, Loss, or Damage

In the event of a significant delay, an unusual tracking status, loss of a package, or damage to your items during transit, please contact Mirold Thorne LLC promptly. Please provide your order number, tracking information, and any relevant photographs.

We will investigate the matter with the carrier and assist you in resolving the issue. Nothing in these terms limits any rights you may have under applicable law.

  1. Order Cancellations and Delivery Changes

If you need to cancel an order or modify your delivery address, please contact us via our customer service email as soon as possible. While we will make every effort to accommodate your request before the order has shipped, we cannot guarantee that all changes can be processed.

Once an order has been dispatched, any requests to change the delivery address, intercept the shipment, or arrange for redelivery may require approval from the carrier and could incur additional costs.

Thank you for choosing Mirold Thorne LLC. We are committed to continuously improving our order processing and delivery experience to ensure your vintage leather goods reach you safely and efficiently.